The modern Thistle Birmingham City is located a short walk from the New Street Station, the hub of Britain's inner city train service.

The hotel is home to Monty's Restaurant, a lounge serving teas, coffees and light snacks, and Wimseys Bar. The hotel also offers room service through Roomexpress, its in-room dining program.

Accommodations feature en suite bathrooms, satellite TV, radio, tea and coffee making facilities, trouser press, hairdryer, and air-conditioning.